Warranty Terms & Conditions

NEUTON POWER

24/36 month private use, 12 month commercial or 6 month taxi/police vehicles. – see product label for details
24/36 36 month private use, 12 month commercial or 6 month taxi/police vehicles. – see product label for details
24/36 month private use, 12 month commercial or 6 month taxi/police vehicles. – see product label for details
12/18 month private use, 6 month commercial or Nil month taxi/police vehicles. – see product label for details
36 month private use, 12 month commercial or 6 month taxi/police vehicles.
18/24 month private use, 6 month commercial or Nil month taxi/police vehicles. – see product label for details
18 month private use, 6 month commercial/taxi/police applications.
12 month private use, 3 month commercial applications
18 month private use, 6 month commercial/taxi/police applications.
12 month private use, 3 month commercial applications

SSB Power Sport

12 month private use, 3 month commercial
18 month private use, 3 month commercial
24 month private use, 6 month commercial

 

NB: Information is correct at time of print, in-case of dispute, the product labelling will determine warranty period.

We provide the following warranty to the original purchaser subject to the terms and conditions stated herein. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be aware that the warranty covers the battery only, not any roadside call out or assistance fees calls.  Fees may be charged if you require us to come out to you to adjudicate warranty.  This warranty covers batteries that become unusable or unserviceable due to defects in material and/or workmanship. The stated Warranty period commences from date of initial purchase. This warranty covers the battery used in the application for which it was intended and charged with an approved charging profile. Proof of purchase and return of good(s) in question must accompany any request for warranty.

This warranty does not apply to batteries that break or fail due to:

  • Customer damage, abuse or neglect
  • Improper installation, loosing wiring or corroded terminal connections
  • Misapplication or un-authorised battery modifications.
  • Sulphation damage caused by failing to maintain sufficient charge in batteries for extended periods of time. Batteries must be fully charged after any significant drain and the charge cycle must be completed.

As per Australian Consumer Law if the battery usage is not for personal, domestic or household use, then we will not be responsible or liable for any consequential or incidental expense or loss caused as a result of faulty materials and/or workmanship.